Section 5 维修服务
166. 请问这里是维修部吗?
Is this the Maintenance Department?
必备单词
maintenance department 维修部
模拟现场
A: Is this the Maintenance Department? 请问这里是维修部吗?
B: Yes. What can I do for you? 是的。能为您做什么吗?
相关说法
● 这里是维修部。This is the Maintenance Department.
● 请找维修部。Maintenance Department, please.
167. 我房间的空调坏了。
The air conditioner in my room doesn’t work.
模拟现场
A: What’s wrong? 怎么了?
B: The air conditioner in my room doesn’t work. 我房间的空调坏了。
相关说法
● 热水器又坏了。The water heater is broken again.
● 服务器坏了。The server’s down.
● 它出故障了。It’s on the fritz.
必备单词
water heater 热水器
fritz失常，发生故障
你知道吗 work除了“工作”的意思，还可表示“（机器等的）运作”。
168. 电视有毛病了。
The TV is not working well.
模拟现场
A: Is there anything I can do for you? 我能为您效劳吗?
B: The TV is not working well. 电视有毛病了。
169. 我想电视好像出问题了。画面摇摆不定。
I’m afraid there’s something wrong with the TV. The picture is wobbly.
模拟现场
A: What else can I do for you? 还有什么需要做的吗?
B: Ah, I’m afraid there’s something wrong with the TV. The picture is wobbly. 啊，我想电视好像出问题了。画面摇摆不定。
170. 这房间里的灯光太暗了。
The light in this room is too dim.
模拟现场
A: The light in this room is too dim. 这房间里的灯光太暗了。
B: I’ll give you a table lamp. 我会给您一个台灯。
171. 我房间的灯好像坏了。
There might be something wrong with the lamp in my room.
模拟现场
A: There might be something wrong with the lamp in my room. 我房间的灯好像坏了。
B: Sorry, sir. I will bring you a new one. 很抱歉，先生。我马上拿个新的给您。
172. 灯泡烧坏了。
The light bulb has burned out.
模拟现场
A: The light bulb has burned out. 灯泡烧坏了。
B: I’ll bring a new one for you right now. 马上为您换新的。
必备单词
light bulb 灯泡
burn out 烧坏
相关说法
● 电视机有故障了。The TV set is not working well.
● 这个钟一定是坏了。There must be something wrong with the clock.
● 我房间的电视坏了。The TV doesn’t work in my room.
173. 马桶不能冲水。
The toilet does not flush.
模拟现场
A: What’s wrong, sir? 先生，出什么问题了?
B: The toilet does not flush. 马桶不能冲水。
相关说法
● 我房间里的抽水马桶好像出了点毛病。There seems to be something wrong with the toilet.
● 下水道又堵了。 The drain is blocked again.
=The drain is clogged again.
● 下水道堵了。There’s something clogging the drain.
必备单词
flush 冲水
clog 淤滞
你知道吗 toilet除“厕所”外，还表示“马桶”，toilet bowl也可表示“马桶”。
174. 厕所好像出了点毛病。
There seems to be something wrong with the toilet.
模拟现场
A: What’s wrong? 怎么了?
B: There seems to be something wrong with the toilet. 厕所好像出了点毛病。
175. 堵了。
It’s clogged.
模拟现场
A: Oh, it’s clogged... It’s all right now. You may try it.哦，堵了……现在好了。你试试。
B: Yes. It’s working now. Thank you. 是的。现在好了。谢谢你。
176. 水龙头一整夜都在滴水。我无法入睡。
The water tap drips all night long. I can hardly sleep.
模拟现场
A: The water tap drips all night long. I can hardly sleep. 水龙头一整夜都在滴水。我无法入睡。
B: I’m very sorry, sir. Some part needs to be replaced. I will be back soon. 对不起，先生。有些零件需要更换。我马上就回来。
177. 麻烦你们来检查一下好吗?
Could you check it out, please?
模拟现场
A: Could you check it out, please? 麻烦你们来检查一下好吗?
B: Don’t worry. Let me see. 别担心。让我看看。
相关说法
● 能派人来修一下吗? Could you send someone to fix it?
● 能派人来吗? Could you send someone up?
● 热水器又坏了。你能修一下吗? The water heater isn’t working again. Can you fix it?
178. 桌子有些晃动，恐怕需要修理一下。
The desk is a little bit unsteady and it seems to need fixing.
必备单词
a little bit 有点
模拟现场
A: The desk is a little bit unsteady and it seems to need fixing. 桌子有些晃动，恐怕需要修理一下。
B: OK. I’ll be there in a few minutes. 好的。我几分钟后到。
相关说法
● 您能修理一下吗? Can you fix it?
● 椅子坏了；该修了。The chair is broken; it needs fixing.
179. 可是这里现在没有人手。您能等一下吗?
But we don’t have anyone available right now. Can you wait
a moment, please?
模拟现场
A: But we don’t have anyone available right now. Can you wait a moment, please? 可是这里现在没有人手。您能等一下吗?
B: All right. But you should promise to send someone here as soon as possible. 好吧。但是你们得承诺尽快派人过来。
180. 我马上处理这件事。
I’ll deal with it immediately.
模拟现场
A: I’ll deal with it immediately. 我马上处理这件事。
B: I’m here waiting for you. 我就在这儿等着你们。
相关说法
● 我们能找人修理它。We can have it repaired.
● 我派人去请维修部的电工过来。I’ll send for an electrician from the Maintenance Department.
● 我们马上派人来修。We’ll send someone to repair it immediately.
你知道吗 deal with 处理；handle也可表示“处理”。
情境演练
Maintenance Department
John: Is this the Maintenance Department?
Green: Yes. Can I help you?
John: The air conditioner in my room doesn’t work.
Green: Can you tell us your room number?
John: Room 308.
Green: OK. We will be there right now.
维修部
约翰: 请问这里是维修部吗?
格林: 是的。您需要什么帮助?
约翰: 我房间的空调坏了。
格林: 能告诉我们您的房间号吗?
约翰: 308房间。
格林: 好的。我们马上就到。
句型Plus
1. The air conditioner in my room doesn’t work.
跟服务人员说完房间里的设备故障后，如果想问对方能不能马上派人来修，就可以说：Can you send someone to fix it right now?
2. OK. We will be there right now.
当对方听完你描述的故障后，通常还会说：I’ll have that taken care of immediately.（我马上派人来处理。）