Acknowledgments

I am very grateful to the students and faculty of the University of Maryland, University College; Webster University, Merritt Island; and Strayer University. Thanks for using my text in your curriculum—what a delightful vote of confidence.

The editorial staff at Management Concepts provided patience and sound advice in all five editions.

And finally to my old friend, Barbara Beach of Management Concepts, who encouraged me to embark on the first edition. Thanks, Barbara, for your encouragement over the years and your vote of confidence.