Services factories

A factory in a traditional manufacturing world visualizes a location where a set of workers performs tasks on their respective production lines.

In Services factories, developers or testers leverage a set of technologies and platforms in compliance with industrialized processes and adopt productivity-enhancing accelerators to deliver agreed outcomes.

Services factories typically offer the promise of improving the quality of service at a reduced cost and exceeding its customer's expectations. The key value levers used in a service factory include the following:

• People's skill and competencies
• Repeatable and consistent processes
• Predesigned and preconfigured tools and technologies
• Accelerated methods of carrying out tasks
• Maturing delivery models with platforms that are scalable and flexible according to client needs