Unit 03 您好,我要订房。
提前预订好酒店,不仅能方便游玩,还能节省出国后找酒店的麻烦。电话接通的第一句话你可以说:
Hello, I’d like to make a reservation.
1分钟场景词
make a reservation 预订
room 房间
available 可获得的
free 空的
hotel 酒店
book 预订
Monday 周一
double room 双人房
next week 下周
rate 价格
special offer 特价优惠
kind 种类
twin bed 单人床
non-smoking 禁烟的
check in 入住
check out 退房
October 10月
change 改变
single room 单人间
date 日期
Tuesday 周二
cancel 取消
ocean view 海景
Room Reservations 客房预订部
tonight 今晚
stay 暂住
fully 全部地
hold 保留
tomorrow 明天
2分钟场景句
表达预订意愿
1. Do you have any rooms available? 还有空房间吗?
2. Are there any free rooms in your hotel? 你们酒店还有空余房间吗?
3. I’d like to book a double room for Monday next week. 我想要订一间下周一的双人房。
咨询酒店消费
4. What are your rates? 请问房价是多少?
5. How much is it for a double room? 双人房的价格是多少?
6. Do you have a special offer? 请问有优惠吗?
确定房间类型
7. What kind of room would you like? 您想要什么样的房间?
8. A double room with twin beds, please. 我要一个带两张单人床的双人房间。
9. I’d like a non-smoking room. 我要不吸烟的房间。
入住时间
10. When will you check in and check out? 您什么时候入住和退房?
11. For which days please? 是哪几天?
12. I would like to make a reservation from October 1st to October 7th. 我想预订10月1号到7号的房间。
更改、取消预订
13. May I change my reservation for a single room? 我能改变预订的单间吗?
14. May I change the date to Tuesday? 我能把预订日期改为周二吗?
15. I’m sorry, but I want to cancel my reservation. 对不起,我想取消我预订的房间。
2分钟实景对话
Good afternoon. I would like a room with an ocean view. 下午好。我想订一间能看到海景的房间。
A: Room Reservations. Good afternoon. 客房预订部。下午好。
B: Good afternoon. I would like a room with an ocean view. 下午好。我想订一间能看到海景的房间。
A: I’m sorry. Those rooms are all taken. 抱歉。能看到海景的房间都订完了。
Do you have a single room available tonight? 今晚还有单人间吗?
A: Do you have a single room available tonight? 今晚还有单人间吗?
B: Yes, we do. How long will you be staying? 有。您打算住多久?
I would need a double room from the 12th to the 15th. 我需要一个双人房间,12号到15号的。
A: I would need a double room from the 12th to the 15th. 我需要一个双人房间,12号到15号的。
B: I’m sorry. We’re fully booked for those dates. 对不起。那几天我们客满了。
Can you hold it for me? 你能不能为我保留这个房间?
A: We have one single room available for tomorrow. 明天我们有一个单人间可以住。
B: Can you hold it for me? 你能不能为我保留这个房间?
May I change my reservation for a single room? 我能改变预订的单间吗?
A: May I change my reservation for a single room? 我能改变预订的单间吗?
B: What seems to be the problem? 有什么问题吗?