PRACTICAL TIPS FOR THE CHANGE LEADER

• Examine your organization’s change landscape and the various forces for change, including globalization, competition, and the need to become more performance-oriented.

• Develop a strategy to deal with those change forces.

• Analyze the risks to the organization associated with the change imperative and the risks of not changing.

• Examine how the evolving nature of public service delivery will affect your organization’s structure and potential collaborators.

• Develop a list of potential partners in achieving your organization’s mission and a strategy to involve them in that goal.

• Determine whether the proposed changes will heighten demands for public accountability.

• Consider how moving from a structure of “government” to “governance” will affect how your organization will be held accountable for its results.