第38章 CHAPTER II(7)

For this reason, and also because of the difficulty of controlling a large volume of perfunctory labour, such as is involved in undergraduate instruction, the instruction offered must be reduced to standard units of time, grade and volume. Each unit of work required, or rather of credit allowed, in this mechanically drawn scheme of tasks must be the equivalent of all the other units; otherwise a comprehensive system of scholastic accountancy will not be practicable, and injustice and irritation will result both among the pupils and the schoolmasters. For the greater facility and accuracy in conducting this scholastic accountancy, as well as with a view to the greater impressiveness of the published schedule of courses offered, these mechanical units of academic bullion are increased in number and decreased in weight and volume; until the parcelment and mechanical balance of units reaches a point not easily credible to any outsider who might naively consider the requirements of scholarship to be an imperative factor in academic administration. There is a well-considered preference for semi-annual or quarterly periods of instruction, with a corresponding time limit on the courses offered; and the parcelment of credits is carried somewhat beyond the point which this segmentation of the school year would indicate. So also there prevails a system of grading the credits allowed for the performance of these units of task-work, by percentages (often carried out to decimals) or by some equivalent scheme of notation; and in the more solicitously perfected schemes of control of this task-work, the percentages so turned in will then be further digested and weighed by expert accountants, who revise and correct these returns by the help of statistically ascertained index numbers that express the mean average margin of error to be allowed for each individual student or instructor.

In point of formal protestation, the standards set up in this scholastic accountancy are high and rigorous; in application, the exactions of the credit system must not be enforced in so inflexible a spirit as to estrange that much-desired contingent of genteel students whose need of an honourable discharge is greater than their love of knowledge. Neither must its demands on the student's time and energy be allowed seriously to interfere with those sports and "student activities" that make up the chief attraction of college life for a large proportion of the university's young men, and that are, in the apprehension of many, so essential a part in the training of the modern gentleman.

Such a system of accountancy acts to break the continuity and consistency of the work of instruction and to divert the interest of the students from the work in hand to the making of a passable record in terms of the academic "miner's inch." Typically, this miner's inch is measured in terms of standard text per time unit, and the immediate objective of teacher and student so becomes the compassing of a given volume of prescribed text, in print or lecture form, -- leading up to the broad principle: "Nichts als was im Buche steht." Which puts a premium on mediocrity and perfunctory work, and brings academic life to revolve about the office of the Keeper of the Tape and Sealing Wax. Evidently this organization of departments, schedules of instruction, and scheme of scholastic accountancy, is a matter that calls for insight and sobriety on the part of the executive; and in point of fact there is much deliberation and solicitude spent on this behalf.

The installation of a rounded system of scholastic accountancy brings with it, if it does not presume, a painstaking distribution of the personnel and the courses of instruction into a series of bureaux or departments. Such an organization of the forces of the establishment facilitates the oversight and control of the work, at the same time that it allows the array of scheduled means, appliances and personnel at its disposal to be statistically displayed to better effect. Under existing circumstances of rivalry among these institutions of learning, there is need of much shrewd management to make all the available forces of the establishment count toward the competitive end; and in this composition it is the part of worldly wisdom to see that appearances may often be of graver consequence than achievement, -- as is true in all competitive business that addresses its appeal to a large and scattered body of customers. The competition is for custom, and for such prestige as may procure custom, and these potential customers on whom it is desirable to produce an impression, especially as regards the undergraduate school, are commonly laymen who are expected to go on current rumour and the outward appearance of things academic.

The exigencies of competitive business, particularly of such retail trade as seems chiefly to have contributed to the principles of businesslike management in the competing schools, throw the stress on appearances. In such business, the "good will" of the concern has come to be (ordinarily) its most valued and most valuable asset. The visible success of the concern, or rather the sentiments of confidence and dependence inspired in potential customers by this visible success, is capitalized as the chief and most substantial element of the concern's intangible assets. And the accumulation of such intangible assets, to be gained by convincing appearances and well-devised pronouncements, has become the chief object of persistent endeavour on the part of sagacious business men engaged in such lines of traffic. This, that the substance must not be allowed to stand in the way of the shadow, is one of the fundamental principles of management which the universities, under the guidance of business ideals, have taken over from the wisdom of the business community.